We focus on enhancing customer experience and provide our customers with affordable and quality
online/offline goods and service.
If you are not fully satisfied with your order, let us help you with a replacement, repair or return.
Winoky Shop will accept, for return and exchange products that are in new condition, unaltered, unworn, free of damages with
all original accessories and manuals by customer.
For a full refund or exchange contact us or email us within 15 days from receipt of the original order, we will arrange with you at your own cost for the product and transport to us.
Items can not be returned or exchanged after 15 days from the receipt of the original order. Products must be returned or exchanged with all great tags still attached and must be in its original packagings such as boxes and bags.